For Hotels & Properties
A guest has asked us
to style their room.
This page is for hotel teams who have received a Balloonology® link from a guest. It sets out who we are, how we work inside guest rooms and what we need from you — nothing more. Approval always remains entirely your decision.
Who We Are
Balloonology® — luxury celebration installations.
Balloonology® is a professional celebration design company led by Saph, creating luxury balloon and styling installations in hotel rooms and suites across London and the West Midlands.
Our client is your guest. They have booked us independently for a birthday, anniversary, proposal or another private occasion — we are not acting on behalf of the property, and we don't approach guests directly.
We are an external supplier, and we behave like one: professional, insured, quiet, and led entirely by your policies.
Working Inside Your Rooms
Our professional approach.
- We work quietly and discreetly, with no disruption to other guests or to housekeeping schedules.
- Floors, furniture, walls and fixtures are protected. We use no adhesives, fixings or attachments unless the property has expressly approved them.
- Set-up is typically 45–90 minutes and is arranged around the room's readiness and your team's instructions.
- Nothing is left behind: all packaging and materials leave with us, and we remove the installation at the end of the stay if requested.
- Our team arrives presentably dressed, reports to reception or the duty manager, and follows your access and ID procedures.
Your Policies Come First
Every installation is approved by you, every time.
Having worked at a property before never means we assume permission for a future installation. Each hotel retains full control of its own access and decoration policies, and each booking is approved on its own merits.
If something in a planned installation isn't permitted — helium, attachments to walls or ceilings, access before check-in, particular methods — please simply tell us. In most cases we can adapt the design to work within your rules. We will never ask a guest or your team to work around a restriction.
Access & Installation Process
How it usually runs.
- 01
The guest requests permission
Your guest has booked us independently. They contact you first, because the room reservation belongs to them.
- 02
You confirm in writing
A short email or written message from a hotel representative confirming whether an external decorator may access the room, and who we should liaise with.
- 03
We coordinate with you directly
Once permission is confirmed, Saph liaises with your named contact about timing, access and anything specific to your property — so your guest isn't left as the go-between.
- 04
Installation and hand-back
We install within the agreed window, confirm completion with your team, and follow any removal instructions you've set.
Written approval — 48 hours
Balloonology must receive written confirmation from your hotel — an email or written message from a hotel representative — approving the installation and third-party room access at least 48 hours before your celebration. A brief written reply to your guest, or directly to us, is all that's needed.
- ·Whether a professional external decorator can access the room
- ·Whether access can be provided before we arrive
- ·Whether there are any property-specific decoration restrictions
- ·Who Balloonology should liaise with regarding the practical arrangements
Insurance & Accreditation
Insured and accredited.
Balloonology® holds public liability insurance and is a member of BAPIA (the British Association of Professional Installation Artists), whose standards cover safe installation practice and professional conduct on site.
Certificates, risk assessments and method statements are available to your team on request — just ask and we'll send them across the same day where possible.
Contact
Speak with Saph directly.
For approvals, access arrangements, documentation or anything you'd like clarified before a guest's stay: